Welcome to the ALA Faculty Technology Center. Here you will be able to request help with technology issues, access updated printer drivers, create your ALA e-mail account, and get the latest software patches for your computer.
Submit a THR | Create an E-mail Account | Exploding Dell Batteries
Sharp Printer Driver | UniPrint Printer Driver | Web Page Templates
SquirrelMail Logoff Fix | SIS Remote Desktop Login
If you need help with your computer, e-mail account, web page, printing to the copier, getting on the Internet, etc., use the form below to submit your request. Your request will be time and date-stamped and will be handled in the order it's received.
If you do not currently have an ALA e-mail account, fill out the form below to set one up. Turnaround is usually within 24 hours.
Instructions:
1. Type your first and last name.
2. Type a current e-mail address that we can send instructions to you on how to log in and access your new account.
3. Type a password that you will be able to remember—preferably something with letters AND numbers so as to prevent hackers from accessing your account.
4. Click the red button to submit your request.
Your new e-mail address will be your first initial and last name, so that John Doe would be jdoe@americanleadership.net..
Yes, you read it right--Dell has issued a MAJOR recall of 4.1 million batteries due to the possibility of exploding while in the computer. Since we just bought 60 Dell notebooks the last week of June, some of ours could be affected. Read below to find out how to determine if your computer is at risk.
Dell Recalling 4.1 Million Potentially Explosive Laptop Batteries
http://www.foxnews.com/story/0,2933,208387,00.html
To check your battery and see if it's included in the recall, go here and type in the model# of the battery:
https://www.dellbatteryprogram.com/Identify.aspx
Photo of notebook computer exploding from a defective battery
http://www.theinquirer.net/default.aspx?article=32550
You will need to download and install the Sharp printer driver in order to print to the Sharp photocopier in your building.
Sharp Printer Driver for AR-M550N Copiers
Port numbers for the buildings:
Elementary: 10.0.0.12
Middle School: 10.0.0.11
High School: 10.0.0.10
If you're having a problem with your computer not printing from SIS, download and install the latest version of the UniPrint driver.
UniPrint Driver v3.62
Right-click here to download the Male Web Page Template
Right-click here to download the Female Web Page Template
Some teachers have experienced a problem with SquirrelMail logging them off after a period of inactivity--usually 15-30 minutes. It does this for security reasons, so that someone can't walk up to your computer while you're away and start reading your e-mail, or send e-mail from your account. But the problem is that this can be VERY frustrating if you spend time typing a lengthy e-mail to a parent only to have SquirrelMail give you an error message when you try to send it and you lose everything you just typed. To find out how to fix this issue, click here.
If you're using Remote Desktop to take attendance with or need to access SIS from home with Remote Desktop, here are the settings to use in order to log in properly.
1. If you don't have the Remote Desktop program on your Windows desktop, you can access it by clicking the START button, then clicking on ALL PROGRAMS, go into the Accessories submenu, click on Communications, then click on Remote Desktop Connection.
2. Once you open Remote Desktop, you'll need to put in the proper settings for it to communicate with the remote system. To do this, you'll need to click on the OPTIONS>> button to open the settings window. The first setting is the computer's address that you'll be connecting to. For SIS it is 198.60.16.12. (see IMAGE 1 below)
3. The next thing is to add the User Name and Password. For ALA the User name is Amerlead-sis. The Password is Amerld101.
4. Next you define the domain that you will be accessing. For SIS it is DELLBERT, in all caps.
5. You then want to put a checkmark in the Save My Password checkbox so you don't have to type it in every time you log on.
6. Lastly, click the SAVE AS... button at the bottom and then click SAVE to make all of these settings permanent. It will ask you if you if you want to replace the existing file. Click YES.
7. Once all of the settings have been entered properly, click on the CONNECT button at the bottom of the Remote Desktop box to begin the login process.
8. Once you've logged in, it will prompt you for YOUR Identification and Password (see IMAGE 2 below). The ones you entered earlier were just to get you to this point. Now you need to type in your ALA faculty ID number and SIS password. In this instance, you DO NOT need to put an 'F' in front of your ID number. That is only when accessing SIS through the web browser. Don't worry about the Name field--it will fill that in from your ID number.
IMAGE 1
IMAGE 2
